Premier Inn Basildon (Festival Park) hotel

07.01.2025

I would recommend people with vans not to come and to stay at this hotel. Me and my colleague's van, aswell as some other vans got broken into (thankfully items stolen were of low value).

15.01.2025

Lovely 2 night stay for work. It was clean, welcoming and the staff were friendly too.

02.01.2025

Ideal for the purpose I stayed there

31.12.2024

I recently stayed at Premier Inn Basildon (Festival Park) Hotel for 10 days, and overall, it was a fantastic experience. The hotel truly offers excellent value for money, with clean and comfortable rooms that exceeded my expectations. What stood out the most was the staff. They were incredibly friendly, kind, and reliable, always ready to assist with a smile, no matter the time of day. Their hospitality made my stay even more enjoyable and stress-free. The location of the hotel is both a strength and a slight drawback. It’s situated in a great area, perfect for exploring and enjoying the surroundings. However, it is a bit far from local transportation options, which might be a challenge for those relying on public transit. Despite this minor inconvenience, I had a wonderful time and would highly recommend Premier Inn Basildon (Festival Park) Hotel to anyone looking for a budget-friendly stay with exceptional service.

26.12.2024

Brilliant staff, clean room, quiet nights sleep except for being too hot. Unable to tun down heating???

18.12.2024

Staff are very professional and very helpful.

03.12.2024

Don't stay of a weekend. Ceiling is paper thin

30.11.2024

Room looked very tired, was extremely noisy and woke up to room temp of over 30c in late November. Breakfast was very poor, with no coffee as machine was broken. Will never stay here again. Only plus was the staff, who were all very friendly.

17.11.2024

Friendly welcome. Room smelled badly of smoke and can only be described as very worn. We arrived tired and could not be bothered to request switch to another room. Probably the most tired PI we've stayed in. Bed comfortable and fairly quiet.

10.11.2024

Overall it was a great experience. The staff was friendly. The location is great and there are lots of things to do nearby. There is free parking available at the hotel. Just add your registration number at the point of check-in.

01.11.2024

Was greeted on arrival by Courtney whose service, friendliness and knowledge of, well everything, helped me make the best of my stay in the UK. Special thanks also to David, Angie and Sophie who went the extra mile to meet my food needs and to chat to me as I was travelling alone this time. The hotel team worked excellently together and no small detail was overlooked. Extra care was paid to cleanliness of the room and in the restaurant. It was all extremely professional yet friendly and personal. I have never experienced this before and will go back there on account of the staff. Thank you all x

22.10.2024

Stayed in many Premier Inn Hotels up and down the country. Rooms at this one now looking a bit tired and in need of refurbishment compared to others I've stayed in. However the hotel restaurant serving breakfast is very good. The location felt a bit off the beaten track, but quite.

20.10.2024

Clean comfortable and all that you may need, all staff were extremely friendly and helpful, the breakfast was excellent and sets you up for the day. Thank you.

06.10.2024

The team members I interacted with were very friendly. My room was very clean and comfortable. Sue the manager was really helpful and recommended places eat.

22.09.2024

Nice clean rooms and well stocked. Staff are very friendly and helpful. Breakfast is a must have as it is well stocked and many options. Stairs are a bit noisy and the rooms get a bit hot in the summer months but all in all a very good place to stay.

17.09.2024

Tucked out the back of the Festival Park next to the Quays pub it feels a touch remote. With the pub next door though it's easy for food and a beer if you don't feel like the short walk to the park. It's now a touch faded and in need of some TLC and decorating. The room had a comfy bed and pillows (I like a firm bed and fairly solid pillows) The TV wasn't the largest and the shower tended to wander from hot to cold on the temperature front. Unfortunately the first room had "party" guests who thought the party was in their room and the second the usual "rampaging rhino stampers" above which was exacerbated by only thin wooden floor joists between us BUT.....the staff are fabulous, truly some of the VERY best I've come across especially Dave, (EVERYONE 😍😍😍s Dave) with good reason, (he's a legend in reception!) Also the Lady who booked me in on the Wednesday night at 11.30 and I think it was Courtney the breakfast lady were wonderful. They are to a person, warm happy and friendly and make your stay memorable 🥰 breakfast is good and plentiful in a buffet style with plenty of seating. So....round-up - would I stay there? Yes for the comfy bed, breakfast and the fantastic staff, not for too long with the noisy guests.

12.09.2024

Handy for an overnight stay. Situated in an industrial estate.

10.09.2024

Not very well sign posted Hard to find

29.08.2024

We stay there 4 nights.Great location. Helpful and very friendly staff

09.08.2024

I would like to thank Lee Proctor at the premier inn festival park Basildon for his professionalism and kindness. Nothing was too much trouble for him and he went above and beyond his remit to help us. Thank you so much Lee you are one in a million.x

05.08.2024

Nice location, so much to do around the hotel

03.08.2024

Location is good, staff were more than helpful. Only problem is the rooms are so hot and muggy. We was given 2 fans but with the window only opening a small way it was ridiculous. The only way to get some air was to leave your door open when in your room. Even the corridors were stuffy Spoke to Manager on way out as left early and she said they have asked for air con but not been granted it. Real shame

30.07.2024

The Inn may be old, but the staff are always friendly, professional, and helpful. They make you feel very welcome, and it’s close to amenties. I would like to thank the kitchen breakfast staff and reception.

06.07.2024

Really happy with our stay! Great food, great service and the team have all been super friendly. Clean rooms with comfy beds. Will definitely return.

21.06.2024

Easy to get to and from by car. Friendly service. Clean and comfortable with good breakfast.

18.06.2024

All good but a lot of noise from the room above.

09.06.2024

Worst hotel I've stayed at in a very long time. The rooms were unbearably hot even though it was only 14 degrees outside. 25+ degrees in the room. There's no air flow I the rooms which end up sticking after being there for a while. The showers went hot and cold and on the Friday night the pub next door blasted out music until 12o clock so it was difficult to sleep. I'd give it zero stars if this was an option.

07.06.2024

Eski bir otel, ancak temiz merkeze uzak olmasına rağmen yakınında alışveriş merkezi, restoranlar ve sinema vs var. Personel yardımsever.