Ginny Watt
08.03.2025
Amazing food, service and a great atmosphere here. We came at lunch as I am aware it is louder at dinner. The food was incredible and tasted high quality. The juices are fresh and tasty - we recommend the lemon and mint if you like sour. The sharing platters are a great way to try everything and you are likely to be full (less is more). Gorgeous interior and helpful staff. The unique baclava was very sweet but delicious. We were given a complimentary salad which was nice. Overall a bit pricy overall but great for special occasions
سارة الشهراني
06.03.2025
طلعت منه وانا متضايقة
جيت افطر فيه برمضان و للأسف كان غير مناسب تاكل وصوت الاغاني فوق راسك حزني والله هالشيء
Hong Cao
05.03.2025
Best not to get take away here, I had to sit outside in the cold for 30 minutes but the receptionist who took my order said it would be around 20 minutes, then i had to go back inside to ask for my food, and it seemed like it had been ready for a long time. Maybe they only serve you nicely if you pay a service charge and eat in. If so add the service charge to the take away and serve it properly.
Michael Murphy
03.03.2025
Great food and relaxing place
Amaar Vhora
03.03.2025
Decent food that is served pretty promptly. Easy spot for families/larger group
T M G
02.03.2025
Got my order wrong (missing items) After waiting over 30 minutes for one chicken wrap and one piece of bread.
I only ordered from them because apparently it’s Lebanese. However, this is a pure Kurdish glorified kebab shop - From which I will never order again!
I ordered two items and they only gave me one (see attached order sheet). I tried to call to rectify/clarify this issue. The phone number apparently is diverted to her mobile number which goes to a voice message. - Now that’s famous in itself 🤣🤣
It looks like the reviews are mostly four stars and they are mostly related to service and rip-off prices over average food/luxury, kebab!
I won’t try it again!
South West
02.03.2025
Family members recommended this place and the queues tell you it’s popular . But the food didn’t live up to it. Great place and friendly staff though. I had a jumbo messe and a Fataous salad . Family had Steaks which seemed the better option.
Joe Oneill
28.02.2025
My friend treated me to nice evening but the steak came out like it was frozen and heated up it was terrible my friend who had to pay first when ever other customer paid last when finished there meal really would not recommend this place food quality was really poor and staff were really rude
Manshur Chowdhury
28.02.2025
All round excellent!
TINA BAGGA
27.02.2025
Love the food here , such a nice flavourful taste after a long time i have tried in a restaurant, the only thing i didnt like about the service as their were 4 employees standing around us which make a customer uncomfortable while eating I understand there were there to help but it was awkward to be around us and keep an eye regularly as the payment was already been made
Nata Larionova
27.02.2025
If you like grilled meat and sea food - you need to try Lona. Fresh juices.
Memes Ig
26.02.2025
Very good and tasty, don’t be surprised when they start playing music and clapping, they do it when it’s someone’s birthday. Free salad also good!
M Ali
26.02.2025
Worse ever service I have experienced they have not even respected the Disable Guest with me on wheel chair.
Jun Tse
20.02.2025
I don’t know what’s happened to this place, but it’s an absolute disgrace compared to what it used to be. It was once the go-to spot, with great food, generous portions, and a welcoming atmosphere. Now? It’s unrecognisable.
Let’s start with the portion sizes, laughably small compared to before, yet the prices have shot up to ridiculous levels. Paying more and getting less is bad enough, but then they have the audacity to force you to pay upfront before you’ve even seen your food! And if that wasn’t insulting enough, they slap on a 10% service charge before anything has even been served. How can you justify a service charge for a service that hasn’t even happened yet?
And don’t even get me started on how they’ve started cutting corners. You used to get chips with the mixed platter, now they’ve taken them away. Really? How expensive are chips? It’s just pure greed at this point, squeezing every last penny out of customers while offering less and less in return.
But the worst part? The sheer rudeness and unprofessionalism of the staff. As we were getting up to leave, a waiter ambushed us from across the room and practically chased us down like bailiffs over a side of chips, making us feel like criminals in front of everyone. No respect, no courtesy, just pure hostility. It was humiliating, and frankly, I’ve never experienced anything like it in a restaurant before.
Ever since the fire, this place has completely lost its soul. The quality has plummeted, the prices are extortionate, and the service is downright nasty. Congratulations, you’ve successfully driven away a loyal customer, and I can assure you my friends won’t be coming back either. We’ll be taking our business to the city centre from now on, where we’ll actually be treated like human beings.
Such a shame, this place used to be the best. Now? It’s a total joke.
Muhammad Waheed Ahmad
24.02.2025
Great atmosphere, loved the food
YX M
23.03.2022
Best value for money in Bristol 100%! We love coming here, not only for the delicious, tender meat platters but also for the birthday song! Definitely recommend and great for families or a celebration!
Srishti Basu
23.02.2025
Fantastic. Best restaurant in all of Bristol. Just go. Trust me just go.
Zain S
22.02.2025
Great service and atmosphere.
Had more than one episode of sickness one hour after leaving.
Please cook your food properly. Thank you.
Tony Zimmer
13.09.2023
Great food, amazing tea,
