Craig Mason
08.03.2025
Service was terrible waiting for 30 min with no one coming to service us, so got fed up of waiting and left, staff just standing around not interested in serving.
John Williams
07.03.2025
Great food lovely staff
Gorgiana Mihailu
25.02.2025
Such a lovely experience, Loren served us, lovely and kind person. Welcoming place and staff with delicious food. Fully recommend, family friendly with a playing area for the little ones .
sam beeres
24.02.2025
REISS our server was top notch!..Polite, attentive, warm & professional ~ So 5 stars firstly for him!..It was my first time dining at a Hickory’s smoke house, I’ve eaten at smoke houses in Orlando & I have to say, your food was just as good!..we couldn’t decide what to have so we (two of us + a pooch) went for the platter, it didn’t disappoint, complements to your chefs!..As we had a dog with us we opted to dine outside in one of your huts, it had a heater and we were provided with blankets, as our dog is a little nervous around other ppl this was perfect for us, the added bonus was a complimentary tray of brisket for our dog, she was overjoyed! I’d definitely recommend your restaurant. food, service, surrounding, presentation ample selection of drinks…there’s nothing to “not like” keep up the good work!
Chris Creed Leadbeater
20.02.2025
Smokehouse platter is a favourite. Steaks are great. Drinks are all really nice, sodas, their ales, shakes and boozy shakes. Wings are really good. Staff always amazing.
Nigel Woodhead
20.02.2025
Excellent venue. Manager and staff extremely attentive, good menu. A well run establishment.
Ishaaq Munty
20.02.2025
The food is good, but they add a tip on your bill without asking nor informing. As a costumer I should know if anything is to be added to the bill, specially a tip.
Jenni Rogers Knight
17.02.2025
Food was lovely. The only downfall was the staff, every time the kitchen staff shouted that food was ready to go, the floor staff made comments such as “do they need to shout that much” We were sat near the movie room, and people were obviously told to clean it. Let’s just say the amount of swearing we heard wasn’t pleasant whilst trying to eat a meal!
L Uddin
16.02.2025
Came for our wedding anniversary specifically asked when I booked not to be seated by the family area, we was placed smack bang in the middle of a kids party, tables kept being knocked by kids running around, couldn’t speak to my husband cause of the kids screaming, crying etc
Food was greasy, felt like they was rushing our courses to get the table back for the next customer kept asking if we wanted the bill between courses not professional. It was not a relaxing, romantic meal as planned really disappointed.
The free dessert was a nice touch although I do feel they should give it you before you actually order a dessert, but if a rip off they wait for you to order a dessert you technically don’t need in order to get a free doughnut.
Only thing I enjoyed was the blueberry lemonade as my rose was terrible!
susan wheeldon
13.02.2025
Amazing, went there tonight a party of 6 of us for sons 18th birthday. The staff were fabulous with us .they made it extra special and the food was brilliant 👏
Tom Eadon
10.02.2025
This was the first place I had visited since being diagnosed with Type One Diabetes. I was nervous to be honest as I have to inject 20 mins before eating. If I inject, then don't eat things can get scary with blood sugars dropping fast. I mentioned I would need a coke zero and the waiter instantly asked, is that due to medical reasons like diabetes. As soon as I said yes, he was on it!! He came back, told me how long food wood be, told me his manager and the chef were aware of the situation and when I should inject. Honestly made the first time going out stress free. He left his shift half way through eating food so I never got to thank him but he was honestly amazing. I would loved to of been able to thank him face to face.
Mrs H
09.02.2025
Just been for Sunday lunch (9 Feb) and we were served by Nathan. Couldn't have been more helpful, distracted the baby to stop her crying, he was friendly and polite. Even chatted football & rugby with my dad and husband. We were in the same section as a large table and nothing was too much trouble. The food was delicious, recommend the cob salad with chicken and bacon.
Jonjo Wood
09.02.2025
Food always consistently good here. It was the same today! The reason for writing the review is because after a small error with our order - Courtney came and resolved the issue promptly and was super friendly and helpful. Top service. All the staff we dealt with were pleasant and welcoming. Thanks, Hickorys team :)
Jayne Bennett
08.02.2025
Meal out with friends.James our server from the Chester restaurant was especially helpful and knowledgable about the dishes.Portion size was generous,steaks cooked to perfection .
jazz kopeček rathore
05.02.2025
this is my new favourite restaurant in England! I went here with my friend on a whim, and ended up coming four days in the row. would have carried on coming but had to head elsewhere (and found two more Hickory’s. the best BBQ I’ve had outside the US! the staff and head chef were super-attentive and friendly, and even saw us off on day four with a gift to remember our experiences and amazing food. definitely gonna be back next time I’m in England! 🫶🏼🫶🏼🫶🏼
Chandyside
05.02.2025
Really great place. We go here often for family meals. The staff are really friendly and seem genuinely happy to be of service and the food is always absolutely delicious. The brisket is especially good.
If its someone's bday they'll have the table set up with a happy birthday thing and they serve the bday persons drink with a sparkler and happy bday sprinkled on a board with icing sugar. It's a nice touch. They will also happily prepare a cake and candles if you supply them and have also been known to participate in a bday sing along (this is optional for staff and they don't have to sing if they don't want to as they told me 😄 )
They supply free popcorn and water on arrival with a little kids activity booklet thing with crayons for the nippers and they have a small cinema room with relatively new films for the kids to watch aswell as a decently sized outside area with play area for the kids.
Great atmosphere, great service, great food, very kid friendly. I've not experienced anything negative on all the times I've even there. Top Notch.
Chris Evans
03.02.2025
Great for kids
Stefan Whittaker
02.02.2025
Food was brilliant, we asked for a booth wend we booked one line for my wifes bad back got there to find nope not got one for you ! The waitress (if u want to call her that) didnt do much at all then when i paid with cash (she looked shocked like what is this stuff i have been given) she walked off never to be seen again waited 10 mins with wife and kids but no show. So i asked the manager to make sure the money ONLY went to the kitchen not to the waiting staff……
Me Sabee
30.01.2025
Brilliant experience maybe a little on the expensive side, but the portion sizes and relaxed atmosphere make it value for money in my opinion.
