David Biswell
30.11.2024
Lovely food lovely atmosphere as usual, vibrant and satisfying. The almost-perfect place to spoil yourself whether meat eater, vegan or vegetarian, except for the practice of calling everyone "guys".....all the time and incessantly- my wife is blatantly female; she has front bumps end everything....do we REALLY present as extras from Goonies???!!! (Heyyyyyyy youuuuuu guyssssss.......)
David Smith
01.03.2025
Unexpected,just on a whim but very pleasant and unusual meal and surroundings
Julie Potter
28.02.2025
Great service from Taylor today. Thank you
Creative Seed
24.02.2025
This was our first time at Fat Hippo and we had a fantastic experience, great food, great music playlist and attentive service from the lovely Taylor who made us feel welcome from the minute we stepped through the door. Thanks for a great experience
Katie B
23.02.2025
Came here for pre-cinema tea one Saturday in August 2024.
Booked same day, took a while for them to take our order and a while for food to come, well presented. Tater tots were lovely and big portion of them!
Briony Johnson
23.02.2025
The food was great and the staff were super friendly and accommodating!
milly moore
22.02.2025
Jaz was an amazing server!
Scarlett Nellist
22.02.2025
Jas was a lovely waitress thank you!
Issy
22.02.2025
Gorgeous food, thanks jaz for great service too!!
Michael Churchman
15.02.2025
Turning up with my family, my wife, who uses a walking stick, nearly slips on the wet tiled floor. We were then told there is no access to disabled toilets, you have to walk up two flights of stairs to get there. If you have a walking disability, don't even bother with this place. We are then seated and the service is OK, a bit slow which I'm putting down to being a Saturday night, but waiting 15 minutes for just a glass of water seams excessive. We come to order desserts to be informed that the waitress would have to check in case our table was booked out, which if it had been we wouldn't have been able to have desserts. This seems ironic as it was the service speed which would have stopped us. Luckily it's wasn't, but the game next to us were told they had to leave as their table was booked for another party. Staff were pleasent enough and prices were OK, food was lovely.
Bella Castle
12.02.2025
Thank you Abby!
Amy Oliphant
12.02.2025
The specials are always outstanding, but think french kiss is going to hard to beat. Fantastic food, service and atmosphere as always. Always guaranteed to have a great experience.
Rosie Bonser
10.02.2025
Just got served by Ocean, Abby, and Ruth. They were just as lovely as the food! Came to Fat Hippo on a friend's recommendation, and will return based on today's experience. :)
Hannah
10.02.2025
We were a group of 5 who each had to pay separately with our own itemised receipts & with specific dietary requirements. The food was INCREDIBLE & Ocean, Abby & Ruth were so lovely & accommodating. They went out of their way to ensure we all had a great evening. Thank you so much!
sam toffs
10.02.2025
Awful Experience at Fat Hippo Durham
Our visit to Fat Hippo Durham was nothing short of a disaster. It started with an order change, which somehow led to the wrong food being brought out. When we pointed this out, the head of staff rudely accused us of lying.
Service was painfully slow, with our food arriving in 45-minute intervals. No plates were cleared, no condiments were offered, and the overall attentiveness was non-existent. Shockingly, one of our wing orders even had bites taken out of it before reaching our table. We sent it back, yet a replacement never arrived.
Despite the restaurant being nearly empty, we had to chase the staff just to get the bill and even to have our plates cleared. The service was staggered, unprofessional, and completely unacceptable.
Overall, it was a shocking experience with disgraceful customer service. Would never return.
AJ Finch
17.11.2024
Great burgers. Menu is small but nicely formed. Shakes are fabulous. Prices are on the high side.
Sharon Askew
09.02.2025
All-round great experience for Friday dinner. Booked online and advised of a food allergy (not one of the 14 recognised, which can sometimes prove to be an issue for some establishments.) Ruth and her team were so attentive and accommodating, and made for a totally relaxed dinner. Food was delicious, great flavour combos. Make sure you leave room for a ‘boozy milkshake’ to finish off!
DANNY HARKER
08.02.2025
Very good food and menu
Anne Marie Charlton0
06.02.2025
Food was beautiful, we were served quickly, and our waitress Ruthy was lovely!
lauren renwick
03.02.2025
Sarah was bloody amazing! Give her a raise
Stephen Hardy
02.02.2025
Food was good and enjoyable overall good
FV
02.02.2025
Sarah was very helpful and brought us water without us having to ask for it. Thanks. We’ll be back.
rach
31.01.2025
Food is great, that is undeniable. But orders take an insane amount of time to come, ordered through deliveroo. Said it would come in 80 minutes and ended up taking two hours. Called them up to chase up the order but not even an apology in sight but instead was called rude for being upset that my order was late!
Derek Cummings
31.01.2025
Superb service and menu suited both vegan and meat eaters alike - great atmosphere
Mango Banjo Fringipango
28.01.2025
Food was incredible, great value, beautiful building, and Ruth‘s Service was fantastic. Got the Little White Buffalo!
Charles Nelson
28.01.2025
Amazing food, great value for lunch (8.99 for burger and side!), and fantastic service from Ruth. Definitely will come again!!
Jodie Williams
26.01.2025
Lovely, fast friendly service by Ruth (Durham) Absolutely loved the great white buffalo burger.
Will be back again
Highly recommend
