Heather Smith
28.02.2025
We always used to go here as a family, for my grandparents birthdays every year also. The last time however, my partner who is allergic to mushrooms, asked what the curry of the day was and what was in it, we were told it was a lamb curry - sounds good; he ordered that as he often does get curries when we go out (they’ve never had mushrooms in when meat curries). When it arrived I saw it had mushrooms in it - luckily. So he went up to the bar as no staff around to call over; and he apologised but said he didn’t realise the meal had mushrooms and he’s allergic, the bartender (a male) said no problem I’ll remove the meal for you and choose another option - he chose a burger (no mushrooms) we waited and the burger came out he ate that - I was pregnant and struggling to eat anything due to nausea at the time so left most of my lasagna. Our daughter ate her fish and chips. I went up to pay at the bar again as no staff around to ask for the bill, and the woman came over to me (turned out to be the manager) and printed my bill - it had the 3 meals we ate on it and drinks - I said thank you and held out my card - she said hold on! You had the curry too didn’t you? I said oh no it had mushrooms so couldn’t eat that we wernt told it had mushrooms on asking what was in it. She said ‘it’s up to you to inform allergies not us to ask’ and she put it back on the bill and printed it - I explained we asked what was in it and we didn’t eat it and the kind bar man was understanding and removed it so that was unkind to re add it on - she held the card machine out and I paid it explaining we will never be back again. And we won’t. We’ve found new places to go instead. She was rude, and not understanding. I worked in restaurants over 10 years before becoming a health professional and whenever anything like this happened the meal was always removed - we want the customer to leave happy was the main thing. It’s been on my mind on and off so I thought I’d share the experience. What made it worse was one staff member removed it with understanding of our issue, if they’d stuck to the same rule of it’s your mistake we won’t remove it at all I might not have been so angry when leaving for her adding it BACK on, how unprofessional of a place to not stick to what the already done. I don’t miss it there and my family also now go to a new place for my grandparents birthdays in Ely 🙂 look after your customers better. After this event last summer all of the restaurants we’ve gone to since - I have noticed now ALL not just most but every single place ask if the table has any allergies - so yes it would appear that the server should ask as all others do - to the manager: go somewhere and see it yourself they really do ask everywhere else. Im not saying it wasn’t our fault but I’m saying because it was removed out of good will to put it back was awful service and just unkind everyone I’ve told has agreed 👍 we used to leave customers happy by removing anything they’re not happy with or couldn’t eat because people talk and bad press goes way further then good.
Tony M
24.02.2025
Came for dinner after work, had a nice meal but the restaurant was very quiet. I'd like to come back in summer as they have a nice garden near the river. Kids loved their waffles.
Ian Braithwaite
17.02.2025
Quality cod and quality service
Patsy Merrett
15.02.2025
Another great steak meal, cooked by the Steve, I’m not a big chip fan but Steve’s chips are so tasty. Nice cosy atmosphere with the log fire on. The waitresses are always friendly and the service is very good.
Connor Spencer
12.02.2025
Its always a pleasure coming here, every time i have a friend or family member come up this way i take them here and everyone is shocked with how good the portion sizes are and the quality of the food is great, all staff are very friendly and its a great place to relax, even more so in the summer when you can sit out by the river and just let the time go by, we go here regularly in the summer, would highly recommend to anyone 😁
Orc Events
02.02.2025
Amazing staff, great night out
Rigsby Whicker
30.01.2025
If you can find it, then you will not be disappointed.
Jim Magill
19.01.2025
Food was lovely and the staff were fantastic
hazel mayes
17.01.2025
Situated by the river with lovely views. You don't book tables although it's a busy place there is always a vacant table. Worth a visit.
Rod Farrow
12.05.2022
Always a nice welcome when visiting here, lovely location next to river, and lots of wild fowl in the area. Pleasure booats, Moor up next to inn, so nice to see. Food and service are excellent, and I can't remember having a bad time here. We usually visit if we are at our daughter's in East Cambridgeshire. If she asks where do we want to go for lunch, it's a good bet we come here, especially in the summer months. It's good to see that this special place survives all the changes forced upon us, and they are worth supporting and will always get my families support when we are in the area.
Paul Baker
27.08.2019
Lovely pub with food & spacious outdoor area with marina; beware sudden and very bumpy road if approaching by car from the Swafham Prior direction. The road from Wicken is much better. Good Sunday lunch options as well and lovely waffle pudding options as stand alone choice as well for nice afternoon treat.
Ian Adams
23.08.2019
Great setting beside the river. Excellent food and fantastic service. Definitely recommend.
Joe Manning
24.12.2024
We have had lunch here a few times and think it is great. The menu is really good with so much choice, you will definitely find something you like. The setting is beautiful out on the river, so if the weather is nice enough to eat outside then you should! The price is really good too, so a great spot for lunch!
Callum Chappell
22.12.2024
Beautiful restaurant next to the river with some great views.
Plenty on the menu to choose from and all priced very well. As well as good selection of beers and ciders.
The food itself is great and you get a lot for what you pay for.
There was a lot of staff on so didn’t have to wait long to order food and drinks. All the staff were nice and friendly and very polite.
Andrew Cogan
25.07.2019
Good choice of beer and food; prompt service; great location and views and walks; reasonable prices
John Matthews
03.12.2024
Great pub on the Cam. Had the Sunday roast - a great option of the mixed roast so a taste of all the meats! Plenty of veggies too!
GRAHAM Barker
17.07.2022
Very good been a couple of times lately good meal good value .would recommend.
alan bouland
07.07.2024
Love it here good is good 👍
