TGI Fridays - Bluewater

08.03.2025

Great meal at blue water. Kayleigh, our server looked after us and was great with the kids! 🩷

08.03.2025

Food was throughly enjoyed by all. Kayleigh our waitress was just amazing, really happy bubbly, friendly lady making sure everything was ok and was always happy to help if we needed anything else!

08.03.2025

Our third visit today. Always good food and the service is always good. A nod to Kayleigh, who was friendly, engaging and helpful. ⭐️🥇

02.03.2025

TGI Friday's Bluewater. One of the best restaurants to eat at. James the manager is really helpful. If someone has an allergy he can help you choose the right food to eat. He chats with the customers and he likes to have a laugh. Katrina the waitress was really lovely, she served us on the day of this review. Quick to get your drinks and food along side James the manager. To add to this, it goes to show that you don't need to be in a popular postcode to be a good restaurant.

02.03.2025

Excellent customer service from Katrina, quick food

02.03.2025

Trina was lovely waitress for our table.

02.03.2025

trina was lovely very helpful

28.02.2025

Food was good and so good service thanks 🤩 Stuart

27.02.2025

Trina was extraordinarily amazing. She served me with respect and comfort. Trina truly is a gem. I will definitely be returning to TGI Fridays. Thank you specially to Trina

27.02.2025

Lovely lunch with a friend, staff were very helpful and friendly

26.02.2025

Brilliant food amazing customer service very good

26.02.2025

As ever, didn’t disappoint. Always great value for money, food is hot and tasty and the staff are really friendly and attentive. Our waitress Kayla really helped make our family celebration special, always lovely when you feel like you are getting special attention

26.02.2025

The service was excellent, the food was ok, but the price was terrible! £ 75 for 2 starters and mains was totally unacceptable.

23.02.2025

Food nice, service poor. 2 of our party left as the food came out late 1 hr 30 mins wait for food. Cold chips, requested no cheese in a burger and it was scrapped out - forgot the other guys meal. Messed up the bill because their system missed a payment (30 min wait) one person overpaid and waited to get it refunded as they said it will go as a tip. - still waiting while i write this post, might still be here for breakfast.

23.02.2025

Channell looked after us all so well

23.02.2025

Amazing service by Channell thank you

22.02.2025

Trina was absolutely amazing, especially with my nephew, she was very attentive and couldn’t do enough for us. My nephew hasn’t stopped talking about her and the dinosaur balloon animal she made him. Absolute credit!

17.02.2025

The waiter was very pushy and in the end made us pay a tip. Bill was held up by 20 minutes, waiter was mentioning that we should give him the money instead.

16.02.2025

Had to give a star to be able to write this review. The restaurant was near empty, 13 people at our table to celebrate a birthday, service was ok but the food was actually terrible, the fries have a coating that isn't displayed on the menu, burgers were poorly cooked, had one of them removed from the bill although should have been all 3 that we ordered. Noticed that we were being charged for 2x extra fries when the table only had 1x extra fries. Asked for this to be removed and the waitress sent the manager to explain the bill, again still being charged for 2 fries, explained this to him and he said ill just take the fries off completely, this wasn't what I was looking for I just wanted to pay for what we had. A family member noticed he was rolling his eyes when I was trying to explain (very glad I didn't notice this). Overall the food was appalling for the price they have the audacity to charge. If you generally want to enjoy your a dinner out I would avoid this place totally!!! We should have avoided after discussing with each other that no wonder it's never very busy!

16.02.2025

Quoted a seating time within 30 mins, seated within 10. Prompt and excllent service plus tasty food!

12.02.2025

Trina took great care of us and offered great service

11.02.2025

It was my son's 18th birthday 🎂, we didn't book a table, just because we didn't know, thought we could just walk in. We needed sits for 5 people, Staff was rude and unwelcoming to us, just asked us to wait, in the end we got 2 separate tables near each other so we couldn't be together. The manager was involved later, who made things a little light and gave us10% off a £124 something bill, to me I'd rather be treated with respect than that, all the waiters needs retraining. I won't eat there again, as we felt unwanted/ unwelcomed, the girls just didn't care. So first and last and I told them I will review. Customer service excellence is a skill, please train your staff. Everyone deserves to be treated right!

09.02.2025

TGI Fridays – Bluewater offers a fantastic dining experience with a wide variety of food and drink options to suit every taste. From classic American favorites to refreshing cocktails, their menu caters to all cravings. The atmosphere is vibrant and welcoming, making it a great spot for a family meal. While there was a delay in receiving our meals, the manager handled it exceptionally well, demonstrating great customer service and camaraderie with us. Their attentiveness and effort to ensure a pleasant dining experience made a significant difference. Despite the slight wait, the overall experience was enjoyable. The restaurant's location provides a lovely view of Bluewater, adding to the charm of dining here. If you're looking for a lively, family-friendly spot with a diverse menu and great service, TGI Fridays – Bluewater is worth a visit.

08.02.2025

Trina was absolutely amazing, and so lovely made our birthday experience really special she went above and beyond. The food was amazing.

08.02.2025

Food was amazing but our server Trina was even more amazing, she was so so lovely and welcoming and definitely deserves a raise!

08.02.2025

Service was great trina was lovely