sammi byrne
08.03.2025
I went to book online for the restaurant and saw there was plenty of times available so thought we’d just go on down when we were ready . The restaurant was empty but the bar was full and I was told there were no bookings left for the restaurant? Anyway, we sat in the bar instead where we had to go up and order food… at this point I actually felt sorry for the staff as they were obviously very understaffed and running around like crazy. It took a good 20 minutes before I was served which again was annoying but no dramas.
Once seated it took absolutely ages for our food to come. I had three children with me so as you can imagine they were becoming very impatient once 45 minutes had passed. In all I think we had our mains after an hour had gone by.
The kids pizzas were cheap microwaveable ones and the beans microwaved dry.
I got a very annoyed look from the waitress when I asked for salt as there was none on our table.
My food was really yummy, until I got half way through my mash and pulled a huge brown hair out of my mouth. I said to my daughter let’s hope it’s one of mine (even though my hair was tight in a bun).
Really not acceptable after paying £70 for food for four of us.
If there were staff available I would have complained but this would have probably tipped them over the edge anyway!
Really disappointing and won’t be returning.
1st Hampton Hargate Brownies
07.03.2025
Had a lovely meal. Very friendly, helpful staff
Katharine Cavanagh
06.03.2025
Very enjoyable excellent service. Food was excellent
Elizabeth White
06.03.2025
Not been here for a while so pleasantly surprised lovely food and atmosphere
Thankyou
Michael Davison
02.03.2025
Went mid week for my birthday. It's changed since I was last there and is a big improvement over 5-6 years ago. Food was top notch. Service was attentive and with a smile without being overbearing. Perfect. Some cask ales on.
Alec Parkin
02.03.2025
Told there was a 30 minute wait to get served a drink as they were too busy with the diners, clearly drinkers are second class citizens and not wanted.
Jim Jim
02.03.2025
Nice pub, you can sit outside or indoors a little bit Draughty near the doors as they’re so busy with food.
They’re nice friendly customer service at the bar
table service on Saturday just one girl in there,she was very good tho she was Extremely polite and makes sure our food was quicky as possible.🙏🏻
Edward Young
28.02.2025
Food was wonderful, nicely presented. Hannah, our host, was very friendly and attentive, enhancing our experience. Would definitely recommend.
Sam Tucker
27.02.2025
Weekday evening. Lovely atmosphere for a drink and pudding. Staff friendly and pudding really tasty.
Paul Graham
27.02.2025
Evening drink with friends, good beer selection, easy parking, cheeky caramel sundae. What's not to like.
Owen Kelly
27.02.2025
I had the most amazing experience at The Boathouse, and I can't thank Hannah and Mark enough for making it unforgettable! From the moment we arrived, Hannah greeted us with a warm and friendly smile, instantly making us feel welcome. Mark our server, was incredibly attentive and ensured that we had everything we needed throughout the meal. Their knowledge of the menu was impressive, and they made perfect recommendations that suited our tastes. The ambiance of the restaurant was equally delightful with beautiful views and a relaxing atmosphere The food was absolutely delicious—fresh, flavorful, and beautifully presented. I can’t recommend The Boathouse enough. Huge thanks to Hannah and Mark for making our visit so special. We’ll definitely be
Nathan Law
27.02.2025
Great food and atmosphere
Marlon Mann
27.02.2025
Lovely food, great people and fantastic service!
Nicky Richards
27.02.2025
Lovely Sunday roast dinner, couldn't fault the food or the service. Thank you to Hannah for the great service and friendly welcome she gave to us. Highly recommend will definitely return.
Comghan Carmody
25.02.2025
Good food good service what more do you need
gwen tingey
25.02.2025
Didn't eat but the menu looked good. It was popular on a Tuesday night so must be good food.
Katerina Carmody
25.02.2025
Really good service, Hannah was great! large portions and wonderful food what’s not to love
Lee Green
23.02.2025
Every time we’ve visited the boathouse we’ve received excellent service all round. Food was cooked well and the drinks were of a decent price. Staff were attentive and very friendly on all occasions we have visited. Would recommend.
Coz B
19.02.2025
Great food and location, lovely restaurant and molly was fantastic, looked after us and was very friendly and professional 😊
Richard Slack
16.02.2025
I would like to say that the manager Victor and his team of staff are first class in our opinion. They are always friendly, have a smile on their faces and are good for a laugh. Nothing is too much trouble for them. On a last note after a few weeks grounded due to an operation I was delighted to see on my return that he had kept Abbott on tap for me (my medicine) 😂
T J
16.02.2025
Molly and Victor were amazing, really friendly service and the food was very tasty. They swapped out the food to give me a veggie alternative so I was really happy 🤩
Peter Simpson
16.02.2025
Bitterly disappointed not to have a roast as they had sold out
But to be fair the food we had was nice, service was good and atmosphere was pleasant
Harvey Slater
15.02.2025
Really enjoyed our meal and being here today.
