Marian Bors
09.03.2025
I love going to this restaurant, everything is very good , good choice of food , nice drinks.
Kenn
06.03.2025
Lots of style but lacking a bit in substance tbh. I don't know why people say the portions are good. I had a three course meal and left a little hungry. The real issue however was the weird service. They started over attentive even. Asking if I want another drink when I still had half a drink left. Then, suddenly, nothing. All staff stopped serving. There had been no unfriendly interactions or anything. My server just disappeared and I think they had no plans to pass tables over. I bet I could have walked out and nobody would have noticed I didn't pay. I finally had to track someone down to pay the bill after politely waiting 30 minutes. It's was expensive for what I got and the service was just weird. I won't be trying this chain again with so many other options out there tbh. What I did get was tasty, I'll admit. But there's a lot of tasty food out there to deal with this cost with such weird yo-yo service.
Jo Dell
02.03.2025
Great lunch/brunch, serving staff were very friendly.
Alex B
02.03.2025
We were very impressed with our visit to Bill's. The weekend brunch mains were absolutely delicious (Bill's Big Brunch and Steak Egg & Chips), very well priced for the quality and amount of food.
The doughnuts and coffee (in afternoon treats section) was genuinely delightful and absolutely worth the £6.65 as a coffee alone is £3.90.
To top off the afternoon, we decided on an Elderflower & Bramble Spritz and Strawberry Margarita, both cocktails looked and tasted great. Slightly on the strong side but that's not a bad thing.
The service was impeccable, the manager Iwona made sure we were well looked after. Our server was amazing, checking in on us regularly throughout and upon seeing our dog, she immediately gave him a water bowl and a dog menu to us.
Table/plate clearing was very prompt compared to other restaurants so bonus points there.
Fantastic weekend brunch - it has our stamp of approval.
Sam M
24.02.2025
Best place to sit with kids .
Ben Harrison
24.02.2025
Tried to go and have breakfast as most other restaurants weren't open at this time. We were met by an out of breath, scruffy and annoyed woman. Asked if we had a reservation...for breakfast? who reserves for breakfast? She said it would at least an hour wait and told us that maybe Côte may be open.
I said, sure, ok thanks, most places aren't open yet as they usually open at 11:00am. Then an obnoxious scruffy male worker piped up and shrugged saying he didn't know about other places. I replied to him saying, yes clearly you work here but in general, restaurants open at 11:00am, which is why we came here because we knew it would be open. He smirked, laughed at me then shrugged again.
After this we just left. Awful service, awful scruffy staff and the place smelled bad.
paul warwick
23.02.2025
Food was lovely and Judy how busy it was everyone else in Reading thinks so too.
Sylvia Johnstone
22.02.2025
Tasty food and friendly staff
Brakspear
20.02.2025
Bills Brunch was delicious - very good cappuccino too
Marta Costa
19.02.2025
Really nice, the food was delicious, the atmosphere is just amazing, we were in love with the decoration.
The staff were super friendly and kind.
For sure we recommend and we will be back
Dogs friendly 👏🏻
Donna Heslop
18.02.2025
Oh it was delightful. Food was amazing. Atmosphere was just what Sunday mornings are meant for.
ITP
16.02.2025
We’ve been to Bill’s before but this was the first time in Reading. It’s in a beautifully old building though unfortunately overall we were underwhelmed. The service was faultless, very attentive, polite accommodating and responsive.
Despite booking we had to wait 30 minutes for our table with others, cramped in the hallway/stairwell. Overall the place lacked the air of cleanliness and was very chaotic.
The food was more bland previously experienced and not hot enough. There was an imbalance in ratio of pancake to topping, which meant that there was a lot of bland pancake to get through without accompanying fruit etc despite trying to make it look pretty. Be aware that the “pancake syrup” is NOT pure maple syrup. This was obvious in taste too and felt a bit deceptive as maple syrup was mentioned elsewhere on the menu.
This place is well suited for those with kids or larger groups less concerned with quality and more with a having a gathering with food. There are plenty of options and they cater for different dietary needs.
Vanessa Bowman
13.02.2025
Really great. But book because it was busy.
Richard Sylvester
11.02.2025
Faves the church at the back of john lewis helas.
Claudiu Tanasescu
09.02.2025
The duck curry was chicken, in fact. Not bad, but not duck
Speckled Doves
09.02.2025
Smelly so left
Toshiko Browne
08.02.2025
I went to this restaurant twice, once for dinner with my husband on my birthday last year and once for lunch with a friend yesterday. Both times I received very poor service from one particular member of staff. On both occasions she was the only one who seemed very stern, not smiling, ignoring our table to take our order and any request
many times, even though she looked over and saw we needed a waitress, this was on both visits so it seems to be her style, interactions when they do happen, are very brief and no conversation happens, yesterday she put the bill on the table by saying nothing and slapping the paper down on the table loudly. All other staff are really friendly and you can see good atmosphere with them, but it seems to be one person who makes the visit here not so enjoyable.
We love the location, the food and everything about Bills but I believe one person needs their customer service training
Dawn Wilby
07.02.2025
Great food, Great service
Dave S
05.02.2025
Fantastic service and food. Friendly, helpful staff and lovely food. Try the doughnuts on the dessert menu, absolutely amazing!
Ian Butcher
03.02.2025
They Did not mention the "service charge" so we're charged it 😡
Latifa Muftah
31.01.2025
The waiter kasia was amazing!
raymond shum
30.01.2025
A very sophisticated restaurant that served high quality of meals
Varie Matthews
26.01.2025
I'm giving a 2 cause when the right food came it was nice. But it did not need to be this stressful. I booked the table in advance with a note that one of my party of 4 have an orange allergy and this was myself.
It was fairly busy and first server we had was lovely and bar one wrong drink that was quickly resolved no issue.
Another server came to take our food order and it was downhill from here. She tells us to order quickly and she feels hostile. We order and purposefully point to item on the menu as we say it. She does not repeat our order back to us. She hurriedly takes the menus then as shes leaving asks "any allergies" I reply yes and say my orange allergy.
She asks "Orange or orange juice?" I say Oranges overall, she repeats the question asking which is it. I reply oranges including fruit and juice, she says its not a main allergen. I say I know this and its not the first time I was there and know not to order things that could risk it. I was then told they couldnt garuntee what I had wouldnt have oranges. I had ordered a big bills brunch.
Food comes out later and half of my friends order is wrong. He asks for it to be changed, it was also his drink that was wrong the first time. The server comes back hostile saying "No, this is what you ordered! I repeated the order back to you two times!" She had not. I know that cause her vibes had made me so uncomfortable I was aware enough I can repeat back the conversations word for word. My friend is bafflrd for a moment, he had been very nice about it only to be mey with aggression. He replied that he hadnt ordered it. She replied "So you dont want to eat this lovely food!?". No, because its not what he ordered and I was very agitated by this and said no I heard he didnt order that she replies again going "Well what will it take for you to eat it?" My friend says If he could get the houmous that was at least meant to come with what he ordered he would be happy. She says okay but glares at me.
After a while he gets his whole original order. Later on my other friend orders a coffee and are nearly given someone elses having to insist only one was ordered. She was perfectly polite to my other friend but not me and my friend whos order she got wrong. And normally I would look past it as a fluke but considering she is only hostile to the only 2 brown people at the table consistently I kind of cant look past that. Especially as she continued to scowl as she was walking past us at times.
We get to the bill and another staff member brings the bill and we are given a bill that is double what we ordered for, has items we certainly didnt order and doesnt have some of the items we did. We immeadiately flag it up and say this is not our bill. That staff member apologises and goes to get the server as he says she will print it off again. Could it have been an honest mistake with a busy shift, maybe. But with the whole experience thus far I wouldnt be suprised if it was purposeful. She eventually comes over with a card reader and we split evenly 4 ways. As the reciepts come out they are held out to us and my friend is handed hers, the rest of us reach for ours when put infrojt of us only for them to be chucked onto the table centimeters from our fingers...
Overall I'm not going to forget that experience. We were at the start of the meal talkinf about coming again for pancakes and frankly I defo wont be now and doubt I would go again or take any of my other friends or family. It was stressful for no real reason and I'm quite dissapointed
