Geraldo Oliveira
08.03.2025
Since you asked for the review, here is my experience: the so called Argentinian Stake house is a totally scam! The burger doesn’t have flavour, it doesn’t even taste like meat. I could feel more the lettuce and catchup flavour than meat, which was also dry! The Yerba Mate Jasmine drink tastes like cheap Prosecco with sugar and was warm than tea. To put a cherry, the sold the chicken main dish followed with two sides and charged us for the side, which was not mentioned during the order! This place is a total SCAM!
Rohit Trivedi
08.03.2025
Great experience and service, thank you very much
Henry Raine
03.03.2025
The waiters and staff were excellent and very knowledgeable about the meats and all the meals. The non alcoholic cocktails were delicious. The beef tacos were a great starter. I thought the sirloin steak and the fries were a great choice for the main course and the Mille feuille was a dessert worth trying. They even brought out a candle for a birthday, which showed the friendliness of the waiters and restaurant. Great try for any occasion or nice meal
Omar T
02.03.2025
Special mention to Melvin, our waiter. I have dined in some of the finest restaurants in London and the service/attentiveness provided by Melvin is probably the best I’ve received to date. A true asset to Guachos.
Visited Gauchos this afternoon (02/03/25). We originally ordered the never ending Sunday roast but as we had arrived quite late in the afternoon our waiter (Melvin) informed us that they had run out of some of the meats so we opted for the normal roast instead. The food arrived very quickly and whilst the potatoes and veg were quite nice, the meat wasn’t to my taste as it was rather chewy. Melvin kindly informed us that he could get a leaner cut from the kitchen but we decided to send the plates back and choose something else from the menu.
Second go round we went for the sea bass ceviche and prawn al ajilo as starters and rump steak and chimichurri chicken as mains accompanied by various sides. I also had a Banana Pecan Old fashioned and pinot noir. All were delicious.
Melvin then offered us desert on the house and when presented with the bill I was pleasantly surprised to see that they had given us a discretionary discount which I thought displayed excellent service as it wasn’t something I requested nor expected. Top marks and credit to Melvin for turning what could have been a slightly disappointing experience into a positive one.
Darryl Barton
06.12.2024
Very good as per usual!!
Neha Madaan
28.02.2025
Finest cocktails and food i tasted in London!
Rose W
23.02.2025
Agata was absolutely amazing, incredible service and made my husband, my dog and myself extremely comfortable. This is the hidden gem in Richmond.
ROBERTO ANGIONI
21.02.2025
It is a lovely place to have dinner with the beautiful terrace outside, even if it is raining
fiona spence
20.02.2025
The winter lunch offer is great. Delicious food and really lovely staff.
Alaister Frew
19.02.2025
Nice location.
Pleasant service.
The real problem was the quality of cooking of the food. We ordered steak & chips for both myself and my wife. Requested medium rare but the steak came dry and severely over cooked on the outside about 1.5 cm into the meat and then a small centre portion was raw. It was like the steak had been taken from a cold fridge straight to the pan and tried to cook it on a high heat, (basic recipe for disaster). The chips were limp and soggy and extremely greasy, (again putting chips into oil which is not hot enough will produce this disgusting result)
If you fancy a great steak and chips I would give this place a wide berth unless they've had a change of chef.
Vicky
17.02.2025
We visited last week Wednesday for an anniversary meal. The entrance was a little hard to find but once inside we couldn't fault anything. The service was great, the food delicious, maybe one of the best meals we have had in the past couple of years. The bill when it arrived was reasonable for the quality of the food! And we had a complimentary desert for our anniversary (which had to be dairy free) which was a lovely touch. We are looking forward to returning!
Rene Brenes
16.02.2025
Terrible Valentine's Day Experience: The restaurant has a prime location by the river, with easy access by various modes of transportation. We booked the Valentine's Day menu two weeks in advance for £110, which included an appetizer, main course, dessert, and wine to share. We arrived early for drinks, but there was no room at the bar, and the outdoor waiting area was uncomfortable, with the heat constantly shutting off. The restaurant was packed, which negatively impacted the experience. The tables were too close together, and the noise was excessive. The quality of the food was disappointing. The steaks were bland, and the chimichurri sauce didn't meet expectations. We were charged an excessive price for an extra steak, £52.50 instead of the additional £10 we expected based on the Valentine's Day menu. It was even higher than the price on their regular menu for 100g less. The stubborn manager didn't acknowledge the error in the menu and only offered a 15% discount after a long discussion. It was like arguing with a mule who discriminated by asking about our origin. The best thing, and what keeps this place afloat, is the good service from the waiters and waitresses.
Michał Ceglarz
15.02.2025
Oh Dear 😍 everything was perfect, starting from the very beginning to the end. We already booked our anniversary celebration here. I would like to thank Stanislava, such a lovely lady she is. We hope she will be there to serve us another time. She is professional, friendly and really helpful when it comes to recommendations. Thanks a lot once more. We will be back really soon ❤️
Yasmin D
15.02.2025
Really happy with the service here and the food was delicious. It was a special occasion and a very busy night but despite how packed the place was, we experienced no delays or issues whatsoever. The staff here are clearly very hardworking and attentive. Our waitress (a blonde lady, I think her name was Roxana) was just brilliant, super polite and fun to chat to. Server at the door (Anita) was very welcoming and friendly as we came in too.
Daniela Turcan
14.02.2025
February month! 2 degrees outside and we got seated outside. As we are celebrating Valentines Day I am wearing a dress and heels. How can you possibly explain that in February a restaurant will seat you outside??! I’m so so disappointed. Never coming back. They just wanted to make money out of Valentine’s Day and didn’t care at all to seat the customers outside in cold. I pre booked my table a week in advance. SHOCKING!!!
Pamela Evans
14.02.2025
Valentines meal out with partner had driven over a hour. Never been before but attended due to word and mouth. Both me and my partner ordered steak and 3 sides to share. food looked marvellous but tasted the complete opposite. steak had no flavour at all broccoli was completely frazzled and over cooked even the chips was disappointing. For £160 without any alcoholic beverages we definitely expected more. Left leaving disappointed, and unsatisfied tastebuds.
Haya Abou
14.02.2025
Oksana was an amazing waitress, she was so welcoming and lovely. The restaurant had a wonderful atmosphere with waiters being super friendly and quickly cleaned up. Food was delicious and came very quickly!
Eamon Arikat
11.02.2025
Little weird that there was a Great Dane on the table next to us.. but otherwise food and everything else ok.
Eydís Sara
10.02.2025
We had a wonderful time at Gaucho’s in Richmond this evening. The food was phenomenal and the service provided by Anton and Ales was superb. Steaks and burgers were perfectly cooked and the sides were very delicious. Everything was absolutely perfect and the atmosphere was very relaxed and comfortable. We will 100% be coming back on our next trip!
Nina Pęchalska
10.02.2025
We had a wonderful dining experience, thanks to our amazing waitress, Agata. She was incredibly polite and always had a warm smile. Her service was professional yet friendly, making us feel truly welcomed. She ensured that everything was perfect throughout our meal, offering great recommendations and making sure we had everything we needed. Agata’s kindness and positive attitude made our evening even more enjoyable. We highly recommend this restaurant, especially with such excellent service. Thank you, Agata!
Dana Habbab
04.02.2025
Anton was the absolute star of the night. His attentiveness, warmth, and deep knowledge of the menu transformed our meal from simply dining to a truly special occasion. Not to mention, the lovely steak and sides. We will definitely be returning.
Julie AKA
02.02.2025
Déçue de la cuisine (nous avons été plusieurs à trouver le repas mauvais surtout pour le prix…) mais le service a été très bon.
Y R
28.01.2025
We went to Gaucho Richmond for the two course winter set lunch menu. We tried the beef tacos and prawn chicharrons for starters and the rump steaks for mains. We also got a complimentary cheesecake for our anniversary which was lovely. Our whole experience from the time we got there until the end was outstanding. Our server Anton was friendly, polite and efficient. We thoroughly enjoyed our experience and will return soon
