TGI Fridays - Sheffield

07.03.2025

Brilliant service to Frankie

05.03.2025

Food is great, although I wouldn't recommend going here as the service and staff are so rude and ignorant and it wasn't a pleasant experience.

04.03.2025

Waited 10 minutes to be seated in an empty restaurant the server who seated us was rude had to ask for a children's menu waited 20-30 minutes for food Nothing was avaliable on the menu After eating waited 20 minutes to leave server gave us a reciept and walked off I had to go to the kitchen to pay my bill i said this service was awful the manger replied "were busy" 4 staff hardly seen on the resturant floor. Awful place gone down hill, rude staff, no atmosphere and a £93 bill Never again!

04.03.2025

Lovely food, lovely service - quiet but that was nice!

02.03.2025

Amazing place. Awesome food. & the staff are absolutely lovely.

01.03.2025

Lovely food tasted amazing as always! Served by the lovely orquudia who was efficient, proffesional and very polite ! Would highly recommend tgis

01.03.2025

Food was nice, the ribs have too much BBQ sauce so it was quite sickly, the drinks were great! But they didn't have any chocolate sauce for the pancakes so I had caramel sauce but it was way too sweet, service was amazing! Atmosphere was ok, music gets a bit annoying (especially them playing thick of it) 4 stars

14.02.2025

Me and my other half booked a table for 8pm on valentine's day and sadly walked out still hungry, cold and very very disappointed. Firstly we were ignored at the front door to be seated for about 20 minutes before we was told to wait at the bar area until a table become available. Another 20 minutes later we were seated at our table and orders for the 2 course and cocktail valentine's deal taken before being advised of a 30-45 minute wait on food which we said was fine as we understood it was busy and valentine's. The restaurant was absolutely freezing especially near the windows where we was sat, everyone where we were seated kept their coats on and kept complaining. Fast forward 45 mins late and still no food or drinks but during that time we must have watched around 4-5 tables up and leave. Anyway asked at the bar where our drinks was they said they'll be 5 minutes. Another 10 minutes later still no drinks so a waitress said she'd check to see and then never returned, same happened again with another waitress by this point we'd been waiting an hour and 20 minutes just for our drinks never mind the food. Finally one of our drinks arrived but the waiter didn't even know which drink it was and said he'd find out where the other drink was. An hour and 40 minutes in and my drink finally arrived but we were still waiting for food, I tried my cocktail and it literally tasted of nothing but water. 2 hours later our food arrived stone cold and burnt. At that point we'd had more than enough and walked out along with the many others before us. I've never walked out of a restaurant before but that was absolutely appalling from start to finish. Waiting 1 hour and 40 minutes for 2 cocktails and 2 hours for food is beyond a joke! I've worked in food and hospitality for years myself and I've never in my life seen such a disaster! Definitely won't be returning and wouldn't recommend. Wouldn't even give it 1 star. *Update - TGI'S commented on this review and emailed me asking to email them with my reference and confirmation of my booking. Have done 10 days ago and no response*

24.02.2025

Had a lovely meal at TGIs for my daughters birthday. The food was great, service was fast and our waitress Maria was fantastic. Would definitely recommend

22.02.2025

Frankie was very accommodating, food was good and service was great!!!

22.02.2025

Overpriced, tasteless food. Nice interior and climate but generally disappointed.

17.02.2025

Nice food, nice atmosphere. Waitress Mariia explained the menu, the app and how to use the discounts and earn rewards. Mariia was around when needed, but not overly so.

16.02.2025

Emma was amazing, she sorted out my husbands birthday treat, she was attentive friendly and helped when I couldn’t sort out my student card! Food was lovely. We will be back x

15.02.2025

Food was as nice as normal but no heating and the temporary fans either didn’t work or not suitable, family had to keep coats on whilst eating, ruined the visit TBH

14.02.2025

was waiting 2 hours for food so left as we were waiting so long, place was freezing. Should be a lot more organised as a professional business when they know it will be busy on valentine’s day.

14.02.2025

Waiter was rude. Manager was non-challant. They took 55mins before serving me food.

13.02.2025

I think this restaurant has gone to the dogs , service was shocking, first time me and the wife has walked out of a place, we was ignored for over 10 mins, we will never ever go again they don’t deserve customers

12.02.2025

No heating and had not been informed, had to eat while wearing coat and gloves , food went cold quickly sadly a bad experience

20.02.2020

We attempted to celebrate our son in laws birthday on Saturday afternoon. However the tgi,s was as cold inside as the weather outside. The staff did their best with portable heaters, but none of them worked! As it was a celebration we decided to stay. It was purgatory eating in the cold with hat's and coats on. Check that the heating is OK before you go.

09.02.2025

Not great today. We decided to treat ourselves this evening, and grab some classics from TGI. Firstly, despite being practically empty at 7.30pm on a Saturday, it took ages to be seated, and even longer for any attention thereafter. The place was FREEZING, and we really noticed it during the wait. The waitress was nice, and helped us with ordering for the kids. She also grabbed a warm air blower to try to warm us up. The food was meh, and the classics on the menu are being lost to be making way for more vegan and plant based items. The starters arrived and we had to go on a hunt for cutlery. After the starters it went from bad to worse. Our mains arrived but or empty starter plates remained. The plates stacked and stacked until the kids deserts arrived. The waitress noticed this and promised to clear the table so we could enjoy desert. She never came back. We looked around us and tables long abandoned were all full of dishes. We found an empty table and cleared our pots onto there ourselves. Unfortunately no apologies were made as we paid the bill. The waitress did genuinely appear nice, but the staff numbers were not there to function correctly. Unfortunately TGIs appears to be on the back end if a slow decline.

08.02.2025

The atmosphere was amazing but the food was expensive and nothing special. Still would recommend for a night out.

07.02.2025

Pros - the waitress was really sweet and attentive. Cons - it was absolutely freezing in there. All the customers had their coats on during their meals - which is an absolute joke for the prices you pay. The toilets were also very messy… loo roll all over the floor etc. It wasn’t busy so there was no excuse for this. Also taps only had cold water and dryer didnt seem to work. Food itself was absolutely fine - its the kind of food you can get in a whetherspoons or similar for half the price though… wouldn't mind if the enviroment made up for it but it didn’t… at all. Might visit again if no other options but would not go back in winter. Way too cold. Felt bad for the staff tbh.

30.01.2025

One of the best TGI's around. The staff are always very friendly and nothing is too much for them, they always mention any offers that are currently running, and always plug the TGI App that is available. Portion sizes seem to be larger and better presented than most TGI's i have visited, especially my personal favourite boneless hot wings. The restaurant may be one of the oldest, which shouldn't deter anyone as they certainly are one of the most lively and fun TGI's, a credit to the Yorkshire area and chain. Highly recommend to anyone.

27.01.2025

food was really nice reason for 3 star is the pricing this will be a lession learned order a bottle of budwiser did really look at pricing as it was only a bottle to then realize after we asked for bill it was 6.20 for a 330ml bottle but on uber eats the food from there for take out was a lot lower in price and the bottle of bud is only 2.99 or 2 for 4.99

27.01.2025

This was the worst service and food I think I have ever had to pay for!! The table and the seat both needed wiping before we sat down. We had to ask for cutlery on both starters and main course. The starters which took over an hour to get to our table were a sloppy mess. On walking to the toilets I could see into the kitchen, it was not a good sight to see. It was dirty, sauce all up the wall and a stream of dirty napkins and straws all over the floor!! There was one girl who served us who was nice and tried really hard, the rest were rude. I have sent emails to complain and phoned the Sheffield restaurant but since Christmas Eve (it’s now 27th Jan) I have had no response from anyone dispite being told on the phone I will be called back by the manager. Please do not waste your money in this restaurant, you’d be better off in mac Donald’s!!

25.01.2025

while the pork ribs where very nice ,the Bq Sauce was over kill too much and far too strong ,and the price for 3 people 3 cokes and just 3 meals around £120 ,they have definetly priced them selves out of the market

19.01.2025

Good food, good service, thanks