Darryn James
07.03.2025
An amazing find that is popular with the locals. We were lucky enough to get a last minute table for our party of 10 ppl. The staff were very welcoming and attentive even though it was busy, and there was a buzz about the place with people enjoying their meals with family and friends.
The food was great and you definitely got value for money with the portion sizes leaving you feeling content but not over stuffed. The kitchen was clean, and the chefs kept churning out amazing dishes during our time there.
Simon Wall
07.03.2025
Food great. Venue great. Staff friendly. 25 years ago it was a great bar too
Kim Fawke
01.03.2025
Where to start- can’t fault the food but the service- another story.
We was seated quite quickly- no query about allergy’s- long wait for allergen menu.
Then order… no drama there…
Food arrives- can’t fault it.
Then you wait, wait and wait.
Part of our table was cleared- then the rest left, whilst a table for a large party was prepared.
Finally cleared - asked for dessert menu- and then you wait and wait… and yes wait.
In this time bathroom called- so head to the ladies- no toilet roll- I was ok as have a stash of tissues.
I was asked by another lady- any loo roll- I apologised- sorry no.
Member of staff washing hands- you think would sort- how about no…. Left and went straight back to serving 🤷♀️
Back to our wait…. We gave up and asked for the bill- extra charges for non GF stuff- I mean we asked for GF sharing platter- why should we pay extra??
Food was good but service was an absolute shambles 🤦♀️
Sometimes it’s in the details- and this place doesn’t have it
Nicola Gregory
26.02.2025
Absolutley blown away by the food staff and place
Sharon Kirk
24.02.2025
Food was good service was good
Tony Jones
23.02.2025
I have been here multiple times and thought it fair to review a very good establishment... Firstly the thing that makes this place good isn't what you think, (the food) although it's Excellent, it's the service, 99% of the time when you go out in the UK to eat, you get poor service and mediocre food, the staff training regime here obviously has American influence as all staff are attentive, do frequent check backs, good turnaround between courses, very polite without being overly nosey about "your day, and the reason you are here" although it is asked and a pleasant response is always returned. It's a nice touch and makes you feel you are not an inconvenience to staff, like most places in the UK. The food is always excellent but the base menu seems to steer you into boxes, subs, burgers, plate meals and then the smoked foods... I do feel that there should be a better sampler of items and although this is done through special events like the BBQ blowout (which is a must) the normal menu feels lacking or it's too expensive and too much food to have some side of brisket and X, or some ribs and Y.... I would always rather come on the event days as the choice to price point is far better but what they do, they do well.... Brisket is a standout, always excellent, they buttermilk chicken is also spot on.... I have had the juiciest ribs and also the dryest ribs here so take that as you will, but they aim and mostly deliver excellence every time. Grape soda is king albeit expensive for a fountain drink that's overfilled with ice, and the popcorn is a nice touch to get that appetite activated... The restaurant is well themed albeit a little loud at times... The volume of staff is ample which is a massive plus and you are not waiting around for ages to get someone's attention... If you like BBQ / southern USA, this is a great choice for that..
Majed Mohammed Alatawi
22.02.2025
من أجمل مطاعم شروزبري وبريطانيا.
Rebecca Roberts
20.02.2025
Good food. Busy so outside seated.
Sarah Long
19.02.2025
Dog friendly, great service. We ate in the bar which was really quirky. They even offered the dog some brisket! Food was really tasty and served promptly. Staff super friendly.
FiFi
18.02.2025
Managed to book a last minute table here for just two of us.
The table booking time and an unfortunate delay with my taxi took us to the kitchen closing hours but the staff were great!! They knew it was my birthday and they held the kitchen open just enough time for us to get our orders in.
The staff were so friendly and the food was amazing!! Meat was cooked to perfection and so soft.
Will definitely come again if we’re ever back in town.
Thank you to all xx
Hayden Holdcroft
17.02.2025
First time actually visiting a hickory’s, food was great but the service wasn’t good. Completely ignored after we were seated. Having to constantly try for eye contact/hand gestures. The little one didn’t order a meal at first, then wanted a burger so after getting the attention of a server, this was requested and realised after we paid and checked the bill, they charged us for a burger meal which is what we asked for and then it said “burger meal with fries” they only brought a burger out. I don’t usually write reviews but the overall experience bugged me. Only the manager in a black shirt gave good service, the rest just didn’t seem like they wanted to be there.
H Matthews
12.02.2025
Lovely menu, and service. Lots of choice.
Michael Holborn
12.02.2025
Good food if little expensive live music i liked but was fairly lound
Ade Griffiths
11.02.2025
Had a lovely meal here, service was very good and the food and drinks are pretty good value for money. Well worth a visit.
stuart pearson
10.02.2025
Great food and good service
Robert Stanley
10.02.2025
Great food. Pressured into leaving a tip.
That puts me off ever going again
Philip Smith
09.02.2025
Excellent visit to Hickory’s Shrewsbury today for lunch! We had a table booked for 12:30 however, we arrived early and asked if it possible to be seated early. After a quick check the member of staff doing the meet and great showed us to our table. We were seated near to the children’s cinema room, handy as we have two. Now the highlight of our visit, it was not the food, though this was also excellent! The staff member who waited on our table (did not get her name) was outstanding. Attractive blonde waitress was incredibly polite, knowledgeable about the food and very helpful. I was torn between two dishes and attractive blonde waitress made a convincing case for on which was the Gumbo. Once the food arrived the level of service did not falter, regular check in’s were carried out but, we did not feel pestered at all, attractive blonde waitress even engaged with the kids about their meals. She cleared the table promptly and offered dessert menu’s which were declined as belt capacity was now an issue. As stated previously she food was excellent, we have no issues at all. My only criticism is that I would have liked to be able to give attractive blonde waitress a cash tip, as in my opinion she definitely deserved it. This said I gladly paid the bill and additional service charge of 7%. In summary excellent experience and I would highly recommend it to anyone!
Jason Bonney
09.02.2025
I love the atmosphere in this place, real American deep South feel to it.
Staff where lovely and the service while a little slow was good. But to be expected on a Saturday night.
Some food was amazing some was a real, real let down. The corn on the cob was awful, like bitting down on a wet sponge. The brisket taco starter while tasted great wasn't served on a taco but on a tortilla. The biggest let down was the ribs !
If you go to an American BBQ restaurant you at least expect the ribs to be right. I started with the full rack of BBQ. They where so salty and sour I ate one rib and sent them back.
I got them replaced with bourbon ribs, the sauce was edible but the actual ribs where awful, so tough and such little meat on the bones not worthy of £25. The coleslaw was boring, literally white cabbage and a few nigella seeds with some very wet sauce. Add some red cabbage, red onion, carrot......something to make it at least presentable.
The fries where good......
The wife's beef brisket was really good.
Just really upset the ribs where so unbelievably bad
Martin Walker
09.02.2025
Little small on the portion side for the price and didn't really blow me away.
The food wasn't bad or wrong, just not the greatest. The desert was particularly disappointing. Service was amazing though, friendly and kind staff!
sven otto
07.02.2025
Food and Service perfect..👍👍👍👍👍
Dave Knowles
07.02.2025
We went to Hickory's Smokehouse Shrewsbury on 6th February 2025 to celebrate our grandsons 20th Birthday, food and atmosphere were first class, the only thing that spoilt the evening was a jobs worth arrogant waiter who decided to ask my Grandson for ID after he had been served with and drank half of a cocktail. I have no problem with him asking for ID but this should be done before the drink was served and without the need to embarrass the lad in front of the party and his girlfriend. Why he had to hold onto the back of my grandsons chair and lean over him while asking for ID? ...who knows?. I'm sure this will not be the first time that this jobs worth has tried to spoil someone's evening.
The manageress did apologise for the upset caused.
jazz kopeček rathore
05.02.2025
this was my fifth time to Hickory’s but my first to the Shrewsbury location - and it did NOT disappoint. the food is just amazing - the best BBQ I’ve had outside the US, and the staff are so attentive. a coear 5⭐️s
Sarah Trumper
04.02.2025
Nice. Expensive though.
