Jasmine Symons
08.03.2025
Delivery always wrong/missing items and no dips given even when added to order
Polly Wem
28.02.2025
Worst food from a McDonald's I have ever had. The photo shows what is supposed to be a triple cheeseburger hhhmmmm. All our food was cold, and both large portions of fries were almost half empty, soggy and very unappetising. Service was miserable. Altogether this experience has put me off having food from McDonald's ever again.
Andy Mason
27.02.2025
Paid for 3 meals and only received 2 which is pretty damn annoying when you spend over 25.00 I will check my order in future.Couldnt go back as we were staying in Kenley so way to far to return.Surely staff should check the orders correctly.
Sonia Wright
22.02.2025
The place, though newly refurbished, is too crowded together. You can't get to the salt etc if you have table service because of queue to the counter. Chips were cold and no one was available to ask for help. Lady who delivery food quite sharp and didn't really seem to be bothered, and when she grabbed our tray off us when she saw we had finished as if to say now you can get out. I felt put off by the new layout and service
Migel H
01.09.2024
We live in a world nowadays where we are just expected to put up with terrible quality overpriced goods and Mcdonalds really is one of the worst offenders! Went here to give my daughter a little treat in her holidays ordered pancakes and maple syrup,I'm was given golden syrup then when I had the cheek to ask where was the maple syrup, oh sorry we have run out. Turns out the pancakes were stone cold so took them back and had to get a fresh order, second one came out with maple syrup?? Joke of a place
charlie bowers
18.02.2025
Customer service is awful workers are rude not helpful at all
Tim Payne
13.02.2025
Didn't go in shop, as not open when I called but Drivethru was open
Chris Perks
12.02.2025
Chips were cold evan after they changed them, so were the chicken nuggets. My drink came with ice, and I put no ice . I will not go back there again
Sub605
08.02.2025
Rubbish SO SLOW...... V POOR SERVICE.
john edwards
09.03.2020
Always liked this Maccies. Not sure the refurb works for this one. Bit too small. Staff great as always.
Robert Joyce
02.02.2025
Very busy
Jaypeezz
25.01.2025
service has been atrocious since the refurb. what the effing hell is going on?
Ingrid Brebene
24.01.2025
The food arrived cold, the apple pie was replaced by chocolate and orange (I would rather not have pie, than have to pay for something really I don't like), the coke did not taste right (went down the drain) and the sauces are missing (as usual).
Kevin Bromage
16.02.2018
Very good
Dan Boyle
21.01.2025
Nice building, unclear/confusing carpark layout.
Staff seemed trained to prioritise drive-thru customers over inside.
5 cars went past before inside customers was served, waited 10mins despite and all 3 inside customers waiting for food had not been served.
Darren Williams
19.01.2025
Dog hole avoid at all costs
mark hutchinson
15.01.2025
Had to wait 20min for my food, then it was cold. No attempt to apologise when I ask why it had taken so long and ask why it was cold.
