Julia Hodge
02.02.2025
Nice hotel for our spa weekend...not a scenic location though.
Pleasant and helpful staff but small issues with lighting and TV in our room. Both resolved quickly.
Spa very nice but again issues with coffee facilities (staff helpful) and needs water available whilst in thermal spa . Massage fabulous and relaxation room wonderful.
We stayed on an overnight spa deal very good value.
Derek Wilson
13.01.2025
Love this place, I've stayed here quite a lot over the years and really enjoyed it, although my last visit I found it quite understaffed, only 2 trying to keep breakfast buffet full,credit to the 2 young staff, felt sorry for them,they worked there socks off. As for the bar it was 1 person running the reception and bar,management needs to address this .
Alan Boynton
09.11.2024
Not as good as it was and full of immigrates now.
Jim Smith
09.10.2024
Well worth the 5 stars… spotless , so big shout out to housekeeping staff too..
J. Rue
08.10.2024
One of my favorite hotels on my trip. The staff were fantastic. They had good advice on things to do and were very accommodating. The hotel is a bit far from anything fun, but they make up for it with a good spa and restaurant.
Julie Kydd
30.09.2024
Room was OK, floors not cleaned properly. Toilet did not fully flush. Breakfast was a joke, the buffet kept running out of food. When a member of staff was approached just got a shrug and looked at me as though I was asking for the moon.
adam sutherland
26.09.2024
Excellent staff and rooms above average, location was a bit industrial
Widnes Recovery
11.09.2024
Really clean & nice spacious rooms
Matt Bortlik
31.08.2024
We stayed at the hotel as part of my daughters birthday present from me and my wife, and our trip to Liverpool. I would definitely come back to this hotel, and i wished we stayed an extra day. Everything was clean, very disabled friendly, the staff was amazing, very friendly and always on hand to make our stay more comfortable and memorable. The bathroom was very spacious, but it was looking a bit tired and needs a tad updating, but it was very clean. Took my daughter for a swim before we checked out. Changing rooms were clean and spotless. All in all, me and my wife would love to come back again and would recommend to anyone who wants to get away for a perfect relaxation experience.
kerrie
31.08.2024
Will definitely stay again
SHAUN ELLISON
24.08.2024
Only stayed a night but found the hotel ok, it was a bit tiered in place but not detrimental to much. The room was nice, warm and quiet. Breakfast was great.
Jeff Nicholas
10.08.2024
Shame it's on the middle of an industrial estate
Ifthicar Choudhary
08.08.2024
Fantastic swimming and relaxing facilities, staff services are brilliant especially Dave at breakfast made our holiday extra special. A real asset to the hotel and really a decent man. The hotel was immaculate and clean and such a great location for Liverpool and the local facilities. Definitely worth it and will stay again soon.
Colin Stamp
30.07.2024
A bit worn, simple things like USB ports were broken...a little investment wouldn't hurt.
Simon Nicholls
22.07.2024
Lots of road noise at night
Lorna Miller
05.07.2024
Rooms were massive but dirty. Needs such an upgrade, bathroom was disgusting. Would never stay here again.
Booked for location as we were visiting for a funeral. Big free car park.
Shero Bling
10.06.2024
I've had a lovely experience at this hotel. The staff are very nice and the food is always hot and the environment is clean.
Ros Bowyer
03.05.2024
We had an issue with our room when we got here but reception and the manager were so helpful and apologetic. We had a free drink each complimentary of the hotel and our new room was amazing. Not too much around the hotel and in the midst of a very busy highway but other than that the hotel was lovely and so were the staff.
Sarah Maynard
08.04.2024
We had a wonderful stay and this will be our 'go to' hotel whenever we are in Liverpool. Friendly, courteous staff and the food in the restaurant was amazing.
stephen „Ste09“ francis
30.03.2024
Cats whiskers
Eugene Delaney
01.03.2024
Does exactly what it says on the tin. It’s basic, clean and good value for money in a great location for accessing the city but getting away early in the morning.
Mohy Alden Ahmed
31.10.2023
جيد جداً
