Steve Smith
11.05.2024
Had a great lunch out today - service was fantastic, food was delicious and the atmosphere was really good. The team went out of their way to make sure our little one has a great time and dealt with her allergy brilliantly, thank you so much guys :)
Laura Read
27.01.2025
Great service by girl called caitlin.
Happy to help and has lovely smile
carl reynolds
27.01.2025
Food was fantastic, we went for the bottomless wings, the waitress, Caitlin, was polite and attentive. Really enjoyed our visit
Staphanie Chidlow
20.10.2024
Excellent service on Saturday by Luke - Drinks were to die for and service was exceptional, will be back!!!
Jack Salt
24.01.2025
First time visiting a TGI and it wasn't a great first impression.
It was fairly quiet when we arrived and taken to our table maybe 8 other tables filled, 10 minutes later a server appeared to take drink and by this point food orders.
Almost £30 for a sirloin steak, and upgrading to the surf n turf for an additional £5 gets you three shrimp added to your meal.
The food is nice dont get me wrong but its nothing spectacular. Even with how hard inflation is hitting businesses this neal out still felt overpriced at nearly £100 for two people
The staff are all polite.
Sydney Larkin
22.01.2025
We had three of the smash burgers and they were borderline inedible, the fries were good but the burger was burnt and extremely salty. I only ate half before giving up, we were quite hungry so we gave them a go but it was really disappointing. We weren’t checked on till we were finished despite being one of only two tables in the restaurant, so we just tried to get on with it. We are not ones to complain but mentioned the saltiness and there wasn’t really any effort to apologise so we just paid and left to have a drink elsewhere. With the heating being broken, I don’t even know why they bothered staying open
Laura JP
12.01.2025
Unbelievably overpriced food, much better value from some places close by. Service is good and friendly staff here but starters all going on £10 each for maybe 3 items on the plate and burgers all almost £20 each. Dear night out nowadays for a known chain
TOM
29.12.2024
Drogo na maksa hamburger taki sobie ceny z kosmosu
W środku tak zimno że trzeba siedzieć w kurtkach jedynym słowem lipa !
D Records
29.12.2024
Good service and atmosphere. Foods ok
Anime Watcher
22.12.2024
I recently had a disappointing experience at your restaurant last week, due to the service provided by a waiter named Sarah. From the moment we were seated, Sarah was extremely pushy. She rushed us through our orders, constantly suggesting more expensive items, and seemed impatient when we needed more time to decide. This aggressive approach made our dining experience uncomfortable and unenjoyable. I hope management can address this issue to ensure better service in the future.
Lara Wallace
21.12.2024
Lovely time, Caitlin's service was great!
Ben Groome
21.12.2024
Caitlin was very friendly, efficient, attentive and welcoming. We unanimously agreed (a party of 7) that we thoroughly enjoyed our experience.
We would all return here again!
Maddie Pettitt
21.12.2024
Caitlin was lovely, very friend and attentive.
Louise Slade
21.12.2024
Caitlin, a really friendly server getting everything done. Super quickly
Rob Wood
20.12.2024
We dropped in to this restaurant on an off chance after doing some Christmas shopping Telford shopping centre - all other restaurants near by were full but we were able to get a table at TGI’s without problem!
We were greeted and shown to our table by some of the very nice and friendly waiting staff. Our starters came quickly, they were ok but served cold. Our main meal came, my wife had the steak (£28) and I had the chicken burger (£20). On the side of both meals was some very thin & salty fries.
My wife’s steak was a very thin minute steak, which she ordered medium-rare (it came well done) and was tough and chewy (this was £28). I had the chicken burger, I cut it in half and it was clear to see that it was very under cooked and not far off raw in the middle (this was £20) - I called the waitress over and she agreed that it wasn’t cooked, and it was duly sent back. By the time it had come back my wife had eaten half of her meal and left the rest due to poor quality of steak and side salad.
On checking out my returned meal I could see that my chicken had been sliced in half and re-cooked, and this time it was over cooked.
The bill came and before I could complain the waitress had said that she would remove the burger off the bill, which I was relatively pleased with - final bill was still over £80.
Overall not a pleasant experience at TGIs and regret walking in to this place - and also worth adding is that it was very cold in the restaurant as well, which made it uncomfortable to be in there, didn’t remove our jackets - I now know why we was able to walk in and get a table straight away!
I have been in other TGIs up & down the UK and they have been a really good experience, however my review of the Telford TGI’s is the complete opposite, I will never go to this restaurant again, this has to be one of the worst meals we have ever experienced eating out - the only saving grace was how friendly and helpful the young lady (waitress) was who server us!
Charmaine Fijabi
17.12.2024
Great place to have a meal with friends or family and definitely both at the same time.
barry smith
16.12.2024
Nice meal , good atmosphere.
Adam Król
07.12.2024
I recently visited TGI Fridays Telford, and unfortunately, my experience was disappointing. First, We ordered two burgers, and both came with burned meat, which was a real letdown. I also requested a Coke refill twice, but despite the restaurant not being busy at all—there were plenty of empty tables—I never received it. To make matters worse, they still tried to charge me for the refills, which felt frustrating and inconsiderate.
Additionally, the temperature was uncomfortably cold inside, making it hard to relax and enjoy the meal. Considering how empty the place was, it was surprising that the service and ambience didn't meet expectations. Overall, it was a lacklustre visit, and I was left disappointed by both the food and service.
warren parrish
28.11.2024
Was served by jordan at the bar before heading to our table, recommended great cocktails and food!
alz Ram
25.11.2024
Amazing experience and Jordan was so friendly and helpful
First Class
25.11.2024
Jordan was absolutely amazing. Really attentive and excellent customer service
Connor Hart
12.11.2024
The service we received from Samara was exceptional. Whenever we needed a top of of drinks they were brought to the table without even asking! Food was top notch. Never eaten so much chicken was just amazing and every plate was so full as well! Would come back 100%
Fay Minshall
30.12.2019
Luke was a gracious and welcoming host. The drinks were plentiful and delicious, the chicken strips tender and crisp. A thoroughly successful bottomless brunch, we recommend it but only if Luke is on shift <3
Sabrina Cattell
09.11.2024
Had bottomless brunch, food was 10/10, speedy service, polite attentive servers! Great veggie and vegan options too!
Thankyou Harry and Joel! Xoxo
Sarah Marsh
09.11.2024
Bottomless brunch today for my friend’s birthday!
Excellent, attentive service and food was super!
Thank you Joel :)
Andy Goodwin
09.11.2024
Food was good enough, bit spenny though. Atmosphere was alright for half 2 on a Saturday. My left sock had more charisma than our server. I'm surprised he knew how to breath without having to ask someone.
Amy Howdin
06.11.2024
Visited on a Wednesday evening. Quiet atmosphere but very attentive staff. Especially Caitlin our waitress.
Good was impeccable. Refillable soft drinks. Couldn’t fault it.
Mollie Wells
05.11.2024
Great food, amazing atmosphere and such lovely staff. Props to Steve and Samara for the smashing service!
Ryan Lall
05.11.2024
Banging food, had a beef burger, fudge cake and a Guinness. Samara and Steve have been very pleasant, smashing service.
wolfheart86
29.10.2024
Should've gone to maccies! Same amount of food and quality for half the price!
First and last time I'll go to a tgi Fridays. The chicken strips were ok, but for £20 the fries were cold and hard, and get more at mc Donald's. Honestly disappointed with the quality of the food for the amount I paid!
