Malmaison Dundee

26.01.2025

Lewis was exceptionally attentive and friendly. Great ambassador for the brand

21.01.2025

Good hotel, ..room was a great size,. restaurant food good and so was breakfast....

18.01.2025

We had a lovely stay but I was disappointed with a few things. The room was smaller than expected and needed an uplift. They are looking tired. The bed was small and made lots of noise moving or getting in and out of it. The shower head was disgusting and dirty. The air con panel said the filter needed changed, not sure how long it had been like that, and it made too much noise when it was off. Heating/fan was difficult to control with no instructions on how to use it. I felt it was expensive for what we were given. My expectations from staying at different Malmaison's were not met, but we didn't let spoil our night. It wasn't all bad. Lovely friendly staff, happy to help. Dinner and breakfast were very tasty. Beautiful view.

15.07.2024

Spent a night in suite 209. Dont usually splash out on a suite, but it was a special occasion. Hotel has a nice look and feel to it, like something old that is relative enough to still be with us. Room was very spacious with large bedroom, large bathroom and little lounge area with wicked big couch facing large screen tv. Kinda spoiled by large ugly stain on carpet at bottom of bed. Shit happens I guess. What was not so forgivable was the scaffolding in front of the windows with other building materials stacked beside. This was an expensive room, if there is building work right outside the windows then hold bookings on the suite until the work is complete. Brekkie was fabulous. Went back! Club room was great! Bed was great! View was great! Bathroom was great! And brekkie was fab! Nuf said!

14.01.2025

Family wedding. Great location. From initial check in to check out two days later the staff were first class, friendly and helpful. Rooms are well appointed, clean and comfortable.

13.01.2025

The room is not very well maintained. The air conditioning control displays a message saying "air filter change needed," and the air filter is visibly dusty. The side table is also very dusty, and the window is extremely dirty. Soundproofing is quite poor, as you can clearly hear people cheering at the bar just across the street. That said, the staff are very friendly and helpful. The location is incredibly convenient. The main highlight is the bed, it's so soft and comfortable. Additionally, if you opt out of housekeeping, you receive a drink voucher. We received two vouchers for a two-person, two-night stay and were able to use all of them at once for a free bottle of prosecco, which was a very nice touch

05.01.2025

Exquisite decoration and service 👌

01.01.2025

Perfect location, beautiful building, friendly staff, and good value. One of our rooms was switched due to an issue with the lock, but that was fine. Breakfast was delicious, although limited non-pork options for the cooked breakfast.

29.12.2024

Great Sunday lunch, with friendly and knowledgeable staff to help with food allergens. Would highly recommend.

26.12.2024

Great hotel, everything was nice and the receptionists are very friendly and helpful however the light in the room was very low and limited which was a bit irritating and it made the room look gloomy.

26.12.2024

We enjoyed a Christmas Day meal for 11 people. Staff were incredibly helpful from the first phonecall we made to ask about the possibility of booking, right through to the meal itself. Food was wonderful, staff were so helpful and friendly and we were given a room to ourselves and were able to play Christmas films in the background on the screen. The Christmas decorations were beautiful and we had a wonderful time there. Ten out of ten for customer service and cheery and attentive staff, and excellent food, all of which was presented beautifully.

23.12.2024

Great time great food fantastic service.

21.12.2024

Stayed in better. Rooms tiny.

15.12.2024

I was there for my mother 90th and was really really disappointed. We were served our main course, chicken, which I had finished. Then 10 min later the cooked potatoes appeared !!!! Had a couple of the potatoes 🥔. Then about 5 min after I had finished the vegetables appeared!!!??!!! Was passed the point of eating at that. Also, I found out that one table got 7 or 8 gravy boats, but we got none. Not exactly good service Only 4 persons serving for 7 or 8 tables of 8 to 10, there should have been at LEAST 1 person per table and a floating manager to take up the slack if required, very poor service. The chicken and potatoes were cooked but should have been served at the same time, it ain't rocked science 🤔

15.12.2024

Wouldn’t stay here again. Rooms are very basic and pretty tired. The room was also very cold. We had a dinner reservation at 5pm only to be told about half an hour before that they couldn’t actually fit us in and we couldn’t actually find anywhere else because it was a busy Saturday night. Wouldn’t stay here again or recommend it. While the location is good there are far better hotels nearby.

09.12.2024

Here for Xmas mkt 👍 sumptuously decorated ♥️

08.12.2024

I was here for a works Christmas dinner, and it falls in the middle of the road category for me. The dinner took some time to come out, and I would say it was OK. Possibly not my flavour profile, but I wasn't a massive fan of the combinations (pesto on mashed potato?). Cranberries also ruined the desert for me, and lack of gravy for the main which had otherwise stunningly cooked beef felt dry. It was OK, but I feel like sometimes, it felt a little pretentious.

07.12.2024

Arrived late on a Sunday night and was very pleased to see the "late bites' menu in the room. My toastie and ice cream served to the room at midnight were much appreciated after a long travel

01.03.2024

A beautiful building that Dundee is rightfully proud of.

30.11.2024

Was greeted by a group of drunk people at the door shouting and swearing, Fraser at reception was great but music from "live entertainment" was too loud for reception making it hard to hear, was allocated 5th floor room, noise from fans went on all night non stop with party music going on late into the light (possibly noise travelling through extractor fans?) but could clearly be heard. Room is a good size, but needs a deep clean, headboard is stained and carpets need washed. Plugs at the side of both beds but no bedside table at one side meaning nothing to lay your phone on.

29.11.2024

A bit worn out and needs a bit of TLC. Beautiful building great location. It’s advertised on their website that they serve dinner till 9 pm but when we arrived at 8:45 the restaurant was already closed and the room service didn’t start till 10 which was quite annoying. Ended up going out for dinner.

25.11.2024

Fabulous building. Great service from reception, at dinner and at breakfast.

25.11.2024

Very noisy hotel. Hotel staff woke us up several times thought the night. Was offered to move room as TV didn't work only to be offered a smaller room that was freezing cold. Would not return again. Location is very noisy as there are several bars open late nearby.

19.11.2024

The Malmaison Dundee is situated in a great location. It's very close to the station and the sea. The view on approaching it by train is amazing. The room I stayed in was quite comfortable and very clean. There's a fridge in the room which came in handy. However, the room was not that spacious. What spoilt my experience at the hotel was the breakfast service. I have stayed at many hotels because of the nature of my job, and the breakfast service was one of the worst I have experienced. Firstly, there's no one to greet you and take you to a table. Secondly, the staff are rude. Thirdly, the breakfast service is not a buffet service, and it's confusing about how you order as the staff just basically ignore you and leave you standing there in the middle of the room.

26.10.2024

We had an excellent two-night stay at Malmaison Dundee. The staff throughout our time were fantastic and so approachable. The room was spacious and very clean, with a great view of the nearby V&A. As part of our stay, we had dinner one night in the hotel restaurant. The steak was superb and the whole meal was excellent value at the promotional 50% off running on Thursdays. The manager also took the time to ensure we didn’t need to pay more than was needed in conjunction with our existing dinner offer that came with our booking. The location is perfect, a couple minutes walk to the train station, the V&A and eateries. We couldn’t have asked for anything more during our stay.

14.10.2024

We stayed one night at the Malmaison. It was an overall good stay, had issues with the air system however, we did get a portion back on our bill.

06.10.2024

Nice hotel in avery central location. A noisy band playing in or near the hotel up to 1am but it was Saturday night !. Obviously no dress code for the bar staff, one barlady VERY bright pink hair, pne barman covered in tattoos, one server who was male I think but hard to tell !. For a hotel of that standard they could dress more appropriately. Reception guy efficient and looked smart.

04.10.2024

Lovely comfy beds

03.10.2024

Great food in restaurant and amazing helpful staff

27.09.2024

Buono per la posizione centrale!